Terms & Conditions

By browsing our site and purchasing from our store, you are agreeing to comply with and be bound by following the terms and conditions of use and privacy policy.  

The term ‘HeadKandy Hair’, ‘us’ or ‘we’ refers to the owner of the website HeadKandy Hair. The term ‘you’ refers to you as a website viewer. 

 

The use of this website is subject to following our terms of use: 

Product specifications may differ due to circumstances beyond our control. If you are unhappy with any products you have ordered, you are able to cancel your order in accordance with your rights under the Consumer Protection (Distance Selling) Regulations 2000. 

The website contains material which is owned and licensed to us, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with our copyright notice. 

All trademarks that are reproduced in this website which are not the property of, or licence to, the operator are acknowledged throughout the website. 

Unauthorised use of this website may result in a claim for damages and/or be a criminal offence. 

This website may include links to other websites. These links are provided for customer convenience to provide additional information. They do not signify that we endorse the websites linked. We also have no responsibility for the content linked. 

For deliveries, refunds and returns please click here for our returns & exchange policy. 

Please note, Headkandy Hair reserves the right to cancel orders up to the point of delivery. 

By using this website and any disputes that arise from using the website are subject to the laws of England, Northern Ireland, Scotland and Wales. 

 

Final Sale 

During the final stages of seasonal sale items that are marked ‘Final Sale*’ are unfortunately not eligible for refunds and are non returnable unless they arrive faulty. 

 

Offers and discounts  

Headkandy Hair may offer occasional discount codes for use on the website. These will be promoted using site banners and adverts across multiple media channels. Please ensure that any discount code you want to use on your order has been applied before processing your transaction. Sadly we will be unable to add discount codes to your order once the transaction has been processed.  

Promotional codes and discounts will not include money off sale (other exclusions may apply). Headkandy Hair  reserves the right to withdraw, amend or cancel promotions at any time. 

 

Free Gifts 

If stated, all orders placed are eligible to receive the appropriate free gift (whilst stocks last, 1 per order). Gifts will be added to your order automatically at checkout. 

Please note, free gifts stated are subject to availability. Free gifts are non-transferable and there is not the option for cash alternatives or selecting a different gift.

 

Company Details 

Newday Indigo Ltd T/As Headkandy Hair 

Company Number: 15767965 

Registered Address: The Qube, Windward Way, Middlesbrough, TS2 1QG